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At Corner of Bleecker & Morton, New York, NY
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“I replaced our old register system with Restaurant Pro Express ( RPE ) system, and it really has made our operations smoother. We use only fresh ingredients, and if they are not used fairly fast, they go to waste. With the reports in Restaurant Pro Express, I can see I only need three pounds of mushrooms, not four; that saves a few dollars right there. Using this info reduces my cost of ingredients by two percent, which comes out to a lot of money. ” -- Joe Pace, Owner
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Guaranteed Delicious
Risotteria is an Italian restaurant in Greenwich Village, a trendy residential and shopping area in downtown New York City. Open for both lunch and dinner, this busy restaurant features a unique menu with dozens of styles of risotto, a special variety of rice imported from Italy. Other highlights of the menu are panini (grilled and pressed Italian sandwiches), pizzette and gourmet salads. Everything is handmade and prepared fresh daily, or as their slogan says, “No freezers, no cans, everything is handmade.”
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Busy but Organized
Almost every evening, especially on weekends, Risotteria's tables are full. The owner, Joe Pace, finds that Restaurant Pro Express helps keep things running smoothly. “Night time around here is usually hectic. Our tables are full, we have people on the benches outside placing orders, customers getting takeout at the counter, while more people are calling in orders to be picked up or delivered. Restaurant Pro Express helps us keep it all together. The check prints for the server, pizza orders print to the pizza chef's printer, risotto prints to the risotto chef's printer, and our customers get what they ordered.” RPE displays all the open checks, color coordinated, so servers can quickly access their tables. Orders are automatically printed to the kitchen printers, so nobody has to give handwritten slips to the chefs.
“I replaced our old restaurant point of sale system with RPE, and it really has made our operations smoother.&148
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To Stay, To Go, or Delivery
Risotteria serves their customers in many ways. Many customers like to lounge and have conversation over their meal, others need to grab their food and run, and still others want their meals delivered to their door. One of the head waiters, Colin Boyle, loves what their restaurant point of sale system does for them. “With Restaurant Pro Express, we can place our orders quickly. For deliveries, it's simple to select off an existing customer list, or add in a new customer that hasn't ordered from us before.” As each order is placed, Restaurant Pro Express can be set to automatically ask you if the order is to stay, to go or delivery. Colin notes that, “I've seen other restaurants where they forget to ask you, and they put food on plates that should be packaged to go. With hundreds of people eating here every night,
I can see how it would be easy to forget. We have RPE ask us on every order, to make sure that the food is served or bagged properly every time.”
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“I know what my bottom line is.”
At the close of business every night (or often very early morning), Joe runs a few reports to see how business was. “After a hard night's work, it's helpful for me to see how much money should be in the drawer. It's like a third eye, making sure that everybody is being honest and that nobody is being careless with counting change.” The reports in Restaurant Pro Express also show what was sold for any date and time range in the past, allowing Risotteria to stock ingredients for future sales. “This restaurant point of sale system tells me what a cash register, or other systems I've had, can't. We use only fresh ingredients, and if they are not used fairly fast, they go to waste. If I see what I sold the last few weekends, I know I need roughly the same amount of fresh ingredients for this weekend.
In the past, I bought what I thought I needed. Now with the reports, I can see I only need three pounds of mushrooms, not four; that saves a few dollars right there. Using this info reduces my cost of ingredients by two percent, which comes out to a lot of money. ”Having these numbers available also gives Joe one very important figure that is often elusive with just a cash register. “RPE tracks my sales, my costs, my labor, and my tips. Thanks to that, I know what my bottom line is.”
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Back to Cash Register Express
